Refund Policy
A legal disclaimer
The information provided through M.E. Academy – More Than Just Education, including tutoring sessions, academic coaching, and educational resources, is intended to support student learning and academic development. While our programs are designed to strengthen foundational skills in reading and mathematics through targeted instruction, M.E. Academy does not guarantee specific academic outcomes, grades, or test score improvements. Participation in our services does not replace instruction provided by a student’s school or educational institution. By enrolling in services, families acknowledge that academic progress depends on multiple factors including student effort, attendance, and continued practice outside of tutoring sessions.
Refund Policy - the basics
M.E. Academy provides structured academic support designed to help elementary students strengthen their skills in reading and mathematics. To ensure a smooth and productive experience for all families, we encourage parents and guardians to carefully review the M.E. Academy Service Contract prior to enrollment. The contract outlines expectations for scheduling, payments, cancellations, and participation. Enrolling in tutoring services indicates agreement with the policies described in the service contract.
If a session must be rescheduled due to unforeseen circumstances, we ask that families provide at least 24 hours’ notice so that we can accommodate schedule adjustments. Sessions canceled with less than 24 hours’ notice may be forfeited and may not be eligible for rescheduling or credit.
Because tutoring time is reserved specifically for each student, registration fees and completed sessions are nonrefundable.
To Secure Student Placement
To secure a student’s placement, a nonrefundable registration fee is required. This registration holds the student’s space in our schedule for up to four weeks. All tutoring payments are due in advance of scheduled sessions.